Phase 7 Feature

Compare Hauliers

Choose the right haulier every time. Compare ratings, track record, compliance, and fleet side-by-side.

Why Compare

See Real Ratings

Customer reviews and star ratings from completed jobs

Check Compliance

Verified status, licenses, and certifications at a glance

Compare Track Record

Jobs completed, cancellation rates, response times

Fleet Details

Vehicle types, capacity, and specializations

What You'll See

Haulier A

  • Company name and logo
  • Customer rating (stars + review count)
  • Jobs completed
  • Fleet types and vehicles
  • Compliance badges (green/amber/red)
  • Response time (hours to reply)
  • Cancellation rate
  • Repeat customers %
  • Operating regions
  • Preferred haulier toggle

Haulier B

  • Company name and logo
  • Customer rating (stars + review count)
  • Jobs completed
  • Fleet types and vehicles
  • Compliance badges (green/amber/red)
  • Response time (hours to reply)
  • Cancellation rate
  • Repeat customers %
  • Operating regions
  • Preferred haulier toggle

How It Works

1

Find Two Hauliers

Browse our haulier directory or get quotes from multiple hauliers

2

Click Compare

Click the compare button on any haulier profile or quotes list

3

Review Side-by-Side

See all key metrics next to each other for easy decision-making

4

Hire with Confidence

Choose the haulier that best fits your needs and save them to preferred list

Understanding the Metrics

Customer Rating

Based on reviews from shippers after job completion. Higher is better. 4.5+ is excellent.

Cancellation Rate

% of accepted jobs cancelled. Lower is better. Below 2% = highly reliable. Above 5% = risky.

Repeat Customers

% of jobs from shippers who've hired them before. Higher = trusted and reliable. 30%+ is very good.

Compliance Status

Green = all required docs valid. Amber = some docs expiring soon. Red = expired or missing critical docs.

When to Compare

You Have Multiple Quotes

Compare the top 2 hauliers who quoted on your job. See who's most reliable and has better rates.

Looking for a New Haulier

Compare a new haulier against your current preferred haulier to see if they're a better fit.

Need a Specific Service

Compare hauliers with different fleets (e.g., grab lorry vs tipper) to find the best match.

Quality vs Price Decision

See if the cheaper haulier has lower ratings or higher cancellation rates. Make an informed trade-off.

Frequently Asked

Can I compare more than 2 hauliers?

Currently, we support side-by-side comparison of 2 hauliers. You can compare different pairs to find the best match.

Are the ratings from BulkMatch only?

Yes, ratings are from completed jobs on BulkMatch. They reflect real customer feedback on our platform.

Can hauliers see that I'm comparing them?

No. Your comparisons are private. Hauliers only know you've viewed their profile if you explicitly quote or message them.

How often are metrics updated?

Real-time. Job completions, ratings, and metrics update immediately as new jobs complete.

Can I share a comparison with my team?

Yes. The comparison URL is shareable, so you can email or send it to colleagues for feedback.

How is 'cancellation rate' calculated?

Cancellation rate = cancelled jobs / total jobs accepted. Lower is better. Hauliers below 2% are gold-standard reliable.

Choose With Confidence

Compare hauliers, see their track record, and make the right choice for your job.