Safety & Compliance

BulkMatch verifies every haulier, tracks compliance and protects your money through every job.

How We Verify Hauliers

Operator Licence Verification

We verify all hauliers against the DVSA register. Valid licence = green badge. Expired or suspended = blocked.

Waste Carrier Registration

For waste specialists, we confirm Environment Agency registration. No registration = you can't quote on waste jobs.

Insurance Checks

Public liability insurance required. We track expiry dates and remind you before cover expires.

Document Tracking

Upload driving licences, MOT certificates, insurance and operator licence PDFs. We track expiry and alert you to renew.

Compliance Badges

Green = all required docs valid. Amber = docs expiring in 30 days. Red = expired or missing critical docs.

FORS, CLOCS & ADR

Specialist accreditations are tracked. Future: FORS Gold accreditation displayed on profiles.

Protected Marketplace Payments

Shipper funds are held safely until the job is complete.

1

Shipper Posts Load

Shipper posts a load and receives quotes from verified hauliers

2

You Quote

You submit a quote for the job

3

Shipper Accepts & Pays

If shipper accepts your quote, they fund the job through BulkMatch

4

You Complete Job

You dispatch, complete the job and upload proof of delivery (POD)

5

You Get Paid

Payment releases to your account within 1-2 business days (minus success fee)

Why This Works Better Than Cash

  • Shipper funds held by BulkMatch until you complete the job
  • You confirm job completion in the app
  • Payment released to your account within 1-2 business days
  • Disputes resolved fairly by our team within 5 working days
  • No payment if you cancel after acceptance

Marketplace Rules

No private messaging outside the platform

Keeps all agreements and evidence within BulkMatch for disputes

No cash-only jobs

Cash has no audit trail; leads to disputes and fraud risk

Job acceptance = commitment

High cancellation rates block hauliers from quotes (above 5% = limited access)

POD required for completion

Proof of delivery = evidence of job completion for payment release

Ratings based on truth

False reviews = account suspension or removal from platform

No harassment or discrimination

Zero tolerance. Violations result in permanent removal.

Your Data is Private

Your Data is Private

Customer names, addresses and job details are hidden from other hauliers. You only see details for your own accepted jobs.

Live Tracking is Opt-In

Shippers can request live tracking. You control whether the driver app shares location (only during active jobs).

No Sharing with Third Parties

We don't sell your data. Future integrations with CRM or telematics require your explicit approval.

GDPR Compliant

You can download or delete your data anytime. See our Privacy Policy for full details.

Ready to work with confidence?

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